Google Launches Helpouts, Paid Live Video Tutorials
Posted: November 5, 2013 by Alex Chan
Google has built up an empire by answering your questions, and now the company is ready to offer you real-time help provided by experts, again for a price. The American multinational corporation has just launched Helpouts, live video chat sessions, in which you are connected to a qualified expert in whatever field you need help with.
Be it computer repair, yoga lessons, health care advice, cooking or music lessons, Google has made sure to meet anyone's need by signing on more than 1,000 service providers to offer their tips. There is no room for worries regarding the expertise of Google Helpouts service providers, as they got hired by invitation only.
Users will be able to either schedule a help session or get an instant one, both on the web or Android phones. Via web cams or mobile phones, service seekers will get the chance to show service providers what they are doing and get live feedback in a video-conferencing session.
This help-offering platform, or as Google is fond of calling the Helpouts, uses several tools to operate, i.e., Google+ for login, Google Wallet for payments and Google Hangouts to provide the video interactions. This means, any potential user must have a G+ account, which is a way to make sure customers are using their real identities.
Helpouts will let users sign up for services by the minute or by the job, at varying prices. The service provider takes the majority of the transaction, while Google takes only 20%.
What's more, service shoppers can check out prices, ratings, reviews and qualifications for each task and Google offers a money back guarantee on the services. So far, service providers will be available from several parts of the world like the U.S., the UK, Ireland, Canada, New Zealand and Australia.